Interior cleaning agreement. This agreement covers interior cleaning only. Exterior property maintenance and snow removal are separate services and require separate agreements.
1. Customer & property information
Customer / Owner: ____________________________________ Phone / Email: __________________________
Service Address: ____________________________________ Cleaning Plan: ______________________________
Start Date: _________________________________ Service Schedule: ______________________
2. Included cleaning tasks & scope
The approved estimate and checklist identify the selected tier (Basic Clean, Standard Clean, or Deluxe Clean), rooms, tasks, and frequency included. Only agreed tasks are included. Confirm priorities, rooms, and exclusions before the first visit.
Deep cleaning, inside ovens/refrigerators, interior windows, wall washing, dishes, laundry, organizing, heavy buildup, post-construction cleaning, mold remediation, pest waste, biohazards, and moving furniture are excluded unless specifically agreed in writing.
3. Pricing & add-ons
Price per visit or recurring price: $____________ Payment due: ______________ Payment method(s): ____________________.
Changes due to scope, size, condition, or requested tasks require written agreement. Add-ons must be approved before work begins.
4. Customer preparation & access
Customer will provide safe access and accurate entry instructions; secure pets; store valuables and confidential documents; disclose fragile or damaged items; identify surfaces requiring special care; and advise of sensitivities or areas not to enter. Clutter or inaccessible areas may limit tasks completed.
5. Supplies, cancellations & safety
Supplies/equipment provided by: J.A.K.K.’s ☐ Customer ☐ Other: ________________. Customer must identify specialty surfaces.
Cancellation/rescheduling notice: ______ hours. Any cancellation or lockout fee must be disclosed and agreed in writing in advance: $__________. J.A.K.K.’s may stop work involving unsafe conditions, hazardous materials, severe pest infestation, or conditions requiring licensed remediation.
6. Damage concerns, keys & recurring service
Report suspected damage or service concerns promptly. J.A.K.K.’s will review concerns in good faith. Keys and access codes will be used only for authorized service and handled with reasonable care.
Frequency: One-time ☐ Weekly ☐ Biweekly ☐ Monthly ☐ Other: ____________. Either party may end recurring service with ______ days’ written notice. Customer remains responsible for completed visits and approved add-ons.
7. Agreement & signatures
By signing, customer confirms they reviewed the cleaning plan, checklist, price, exclusions, and terms and authorize the agreed cleaning services.
Service-record photos: Yes ☐ No ☐. Marketing use requires separate permission.
Date: ________________
Printed Name: ______________________________
Date: ________________
J.A.K.K.’s Property Upkeep & Cleaning · Marshfield, MA · 781-752-0256